Solved: FaceTime Not Working on iPhone or iPad

FaceTime is an incredibly simple application that allows users of iPod Touch, iPhone, and iPad to make real-time video and audio calls with other users who also use FaceTime. But, at times it can actually frustrate its users, sometimes you might experience facetime calls fails, Calling someone or receiving a call from someone simply won’t work Overall facetime not working on iPhone. If you are facing some problems with FaceTime this article might very helpful for you.

Before you do anything, check to see if Apple’s FaceTime servers are down. This is easy, here is how:

  1. Open a browser and visit Apple’s system status site.
  2. Look for FaceTime.

In addition, make sure that your device is running the latest version of the iOS,

Ensure that FaceTime is enabled on your device

Go to Settings. From there go to FaceTime. See if the toggle bar shows green. Green means enabled, white means not enabled. Toggle as required to enable FaceTime.

Again go to settings tap on General. From there, tap on Restrictions and there ensure that both camera and FaceTime are enabled.

Set DNS to Google’s Public DNS

  • Go to Settings. From there, go to Wi-Fi.
  • Tap on the blue arrow you see next t ‘Wi-Fi’.
  • You will see a number of settings there like IP Address, Subnet Mask, etc. You will see the field which reads ‘DNS’. Tap the DNS field and set the DNS as (this is the public DNS of Google).

Check the Date and Time

Make sure that the Date and Time settings are set correctly. You may want to turn on the Set Automatically option. Here is how:

  • On your iPad or iPhone: Settings > General > Date & Time.
  • On your Mac: Click System Preferences, then choose Date & Time.

Reset network settings

For some of iPhone users, resetting the network settings helped fix the FaceTime not working on iPhone problems.

Try to reset network settings: from settings > head towards General menu > locate Reset option & hit the Reset Network Menu. Now Force restart your iOS device and Log into your network & then FaceTime.

If all of the solutions did not work for you then you have to visit the Apple store or contact Apple Support. They have specific trained persons to deal with such major software issues. It’s possible that something is wrong with the iPhone, preventing you from using the iPhone FaceTime application. continue reading.



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